Q: What exactly does website migration mean and what does it entail?
A: The web site migration service that our company is offering is free (within a certain limit). We will transfer your site(s) to our top–class cloud hosting platform without you needing to do anything. We know from personal experience that changing hosting providers can result in lost data and unwanted downtime. This is why we will perform all that for you for free!We’ve got highly professional administrators whose principal job is to ensure that your web site performs exactly as it did on your previous web hosting platform. Our administrators are experts in transferring custom–made web sites, as well as web sites that are based on popular web apps like Joomla™ and WordPress.
Q: How much time will the web site migration procedure take?
A: While we can’t give you a precise time interval, since there are lots of variables, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to move your website within 48 hours, and in certain cases – within 24 hours (if the content is not large).
Q: What details will I be required to provide to your Website Migration Department?
A: We will require the login information for your old web hosting provider’s Control Panel and the website’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be unavailable?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your old web hosting provider. As soon as the migration is done, we’ll make certain that everything is functioning correctly and that the integrity of your web content is not compromised before telling you that the transfer is over. Then we’ll instruct you how to transfer the domain name over to your web hosting account with us and how to modify the DNS records.
Q: Will my old web hosting provider need to provide any info/assistance?
A: Nope. Apart from your login info for the Control Panel, we do not need anything. We will never get in touch with your web hosting provider. They will not know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–powered hosting platform provided that we can acquire access to the Control Panel and there’s FTP access available.The only sites that we are unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.