Support and Help Channels
A 60 mins Ticket Response Warranty
Our customer help Department is online round the clock to take care of all your assistance needs. Each ticket you send to us will be resolved within maximum 1 hour. If your problem demands help from one of our administrators, we’ll address the ticket to the technician on shift and will let you know that the situation will soon be resolved.
Qualified Customer Help And Support Service
We give you 24/7 client help via a super–fast ticketing solution included in your Control Panel. You may write to us at any time about any of the software applications that come installed in advance on the virtual server, this includes the selected OS, the server administration panel and our custom made Web Site Control Panel.
An Informative Help Section
In the Web Site Control Panel that will come as a gift with your virtual server, you will find a practical Help section, which includes everything you should learn about maintaining your web sites and programs. We have integrated a range of how–to articles and reviews and video courses that show the basic web site management tasks in an easy to read manner.