Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center section built into our Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed toward solving any common issue that you might possibly stumble upon, they are contributed by our support team of professional techs.

  • Top quality support service
  • Tutorial Video Clips

  • For users who wish to learn how to settle a common problem by watching an instructional video clip, we’ve added a collection of video tutorials to our Web Site Control Panel. All the training videos are short and easy to grasp. They offer visual demonstrations of various web site administration tasks.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 help desk service with a 60–minute support ticket response guarantee. A group of competent technical support engineers will be online for you to answer all the inquiries that you might have. During off–peak times, a reply will be given in even less than 20 minutes.