An Intuitive Help Center Section
The Help Center section built into our Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed toward solving any common issue that you might possibly stumble upon, they are contributed by our support team of professional techs.
Tutorial Video Clips
For users who wish to learn how to settle a common problem by watching an instructional video clip, we’ve added a collection of video tutorials to our Web Site Control Panel. All the training videos are short and easy to grasp. They offer visual demonstrations of various web site administration tasks.
A One–Hour Support Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24–7 help desk service with a 60–minute support ticket response guarantee. A group of competent technical support engineers will be online for you to answer all the inquiries that you might have. During off–peak times, a reply will be given in even less than 20 minutes.