Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response warranty with all our cloud web hosting plans packages, which means that every single help request you post is going to be answered to in less than an hour max. Our support team members have been taught to swiftly correct any situation and to offer you reasonable information on any problem that you might have.
A Top–quality Support Service
You’re able to write to us 24x7x365 with any query you’ve got relating to Value Hosting’s products and services. We have qualified professionals on duty constantly to give instructions at any time required. Feel free to use the ticket system or drop an e–mail at any time, alternatively you can pick–up the telephone or use the online chat during business hours.
An Intuitive Help Section
Our company has included a thorough information base into the Control Panel which enables you to get hold of practical step–by–step directions any time. Each part of the Control Panel possesses its own contextual guide area showcasing a group of how–to posts. We have also organized videos to offer you a more effective idea of just how to execute any given procedure.