Live Chat Support in Cloud Web Hosting
Along with the phone and ticket support, we offer live chat support as well. You can contact us every single day, including weekends and holidays, and we can give you more info about the cloud web hosting plans that we offer if you are not a customer yet, or about general and billing questions in case you already have an account. Though for solely technical matters you will need to open a ticket to our technical support team, since such matters require extra time to be resolved, you may still get in touch with us on our live chat for some tech information. For instance, we're able to help you set up an email address in your e-mail client or troubleshoot a variety of problems, saving you time and effort. Even if our telephone lines are already off for the day, you'll be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we provide with our semi-dedicated plans, you are able to get the the right answers for any questions you have or get lots of problems resolved right away. The chat service is accessible every day, which means that you will be able to speak to a representative even on holidays and weekends. In case you are unsure which package is better for your web sites or if our state-of-the-art cloud hosting platform matches some system requirements, you can come on our live chat before purchasing anything. In case you're an active customer, you are able to receive more details about account settings, billing issues and a number of common tech problems you may encounter, for example when you cannot set up an e-mail account in a client on your computer. The live chat will save you a lot of time regardless where you are or when you get in touch with us.