A lot of individuals who start using their first hosting account, or switch companies, typically have inquiries with regard to how certain things are carried out or stumble upon problems when setting up different things like e-mails, site settings, and so on. Because of this, some hosting providers have compiled documentation with popular questions and problems so as to help their clients get info swiftly and easily. As a result, the customer care team representatives can spend more time on real problems that certain customers may be experiencing, as the solution for the minor things will be available on the web and clients will be able to tackle them without touching base with the support staff. Having in-depth documentation is really important, particularly for new customers with zero practical experience, as the hosting service involves an immense number of functions and lots of people can get confused about what action to take. A good knowledge base can both help you accomplish the procedures that you need and become aware of how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you order a cloud web hosting account through us, you will acquire access to our in-depth online help documentation where you will find information about practically everything connected with our hosting services. The topics range from how to set up an email account on your hand-held device, to how to accomplish different things using an .htaccess configuration file. The articles are written in an easy-to-comprehend manner and offer elaborate guidelines on how to perform a certain task within your Hepsia hosting Control Panel. You can also find information that is not directly connected to Hepsia, for example one that concerns Internet applications on your computer. The full list of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a particular Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to find out pretty much everything connected with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature an extensive article library where you can find any info that you might need about our hosting services or about the Hepsia Control Panel that we’re using. We have created it on the basis of the feedback that we have assembled from our clients throughout the years and, as a consequence, our articles touch on specific problems that you could encounter and include the easiest means of correcting them, for example getting a 500 Internal Server Error message or not being able to send e-mail messages from your PC although you have the correct outgoing mail server settings. The articles are available in every section of the Control Panel and you can consult them whenever you wish. They can help you widen your knowledge not only about our platform, but also about the hosting field in general, as they feature comprehensive guidelines and general information such as what cron jobs or file access permissions are.